Capital Area Community Services Inc. Head Start
  • Lansing, MI, USA
  • 18.01
  • Hourly
  • Full Time

Medical, Dental, Vision, Life, and Disability insurance is available after 60 days. Generous Paid Time Off.

Quality Assurance Specialist

This position performs the duties required to ensure program quality and compliance through ongoing review, monitoring, and follow-up support. Coordinates self-assessment and monitors program activities to ensure all Early Head Start/Head Start programs meet or exceed performance standards and adheres to other relevant regulations. The rate of pay for this position is $18.01 per hour.

Job Duties:

  • Develops and implements quality assurance and program evaluation plan and system.
  • Actively participate in and monitor health and safety protocols
  • Monitors and evaluates program activities, system procedures, and policies and procedures to ensure compliance and quality control.
  • Provides detailed reports which indicate areas of noncompliance and deficiencies according to applicable protocols and performance evaluation standards.
  • Performs mock reviews on all Head Start systems and reports findings to management.
  • Perform field evaluations and follow-up reviews.
  • Conducts monitoring at all Birth to Five facilities.
  • Develop, organize and implement requirements pertaining to compliance with Head Start regulations, including the annual Self-Assessment process, USDA monitoring, and the development of the quality improvement plans.
  • In conjunction with staff, develop and monitor the program goals and objectives.
  • Conduct desk audits to ensure accurate Child Plus and Teaching Strategies GOLD data.
  • Develops ongoing monitoring, evaluation standards, instruments, and procedures.
  • Submits monthly to the Head Start Director, analysis on compliance reports detailing onsite observations, non-compliance areas, and action taken.
  • Researches areas for best practices and system improvement to be implemented by Head Start program.
  • Maintains a thorough knowledge of Head Start policies and procedures, changes and updates to Federal, State, and Local regulations.
  • Assist with special projects, programs, and events.
  • Actively participate in the planning of agency events and other activities sponsored by CACS Head Start.
  • Abide by the policies as set forth by the CACS Head Start's Board of Directors.


  • Two years professional level experience in quality assurance delivery. ­­­­­­­­­­­­­­­­(Preferred)


  • Bachelor's Degree in Early Childhood Education, Business Administration, Organizational Development, or a closely related field is required. Master's Degree in Early Childhood Education or a closely related field is preferred.

Capital Area Community Services Inc. Head Start
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